FAQ COVID-19 PCR testing

FAQ PCR tests:

Can I cancel or reschedule my appointment?
It is not possible to reschedule an appointment. Please cancel your appointment in your confirmation SMS and book a new appointment.

You have already paid?

Cancellation with refund is only possible by email to: rechnung@labo.lu. Please enclose the payment confirmation, the appointment will be cancelled and your payment refunded.
I need a COVID-19 PCR test. How can I get tested?
You can get a COVID-19 PCR test by appointment only (with or without a medical prescription) in our drive-ins. If you need additional lab tests together with the COVID-19 PCR test, you can go to one of our blood withdrawal centers without an appointment.
How much does the test cost?
If you don’t have a medical prescription, the COVID-19 PCR test will be invoiced at the price of 59,95 euros.

Please note that the CNS will only reimburse the tests prescribed for medical purposes.
How and when will I get my test results?
The result of your COVID-19 test will be sent to you by SMS. Generally, the test results are delivered between 24 and 48 hours (except Sundays and public holidays) upon receipt of the specimen samples in the laboratory.

The SMS also contains a link to our website, where you can download your results as a PDF file using your national health insurance number “matricule” OR your username. Click here to read out more on how to download your results.

https://www.labo.lu/en/covid-19/results-howto If you do not have a matricule, please enter your username (composed of your date of birth YYYYMMDD plus 5 letters) as indicated on your booking confirmation.

Due to the varying tests demand and the possible need to repeat the tests for some samples, Laboratoires Réunis shall in no event guarantee a specific delivery date for the results of a COVID-19 PCR test.

Laboratoires Réunis is not liable for any consequential or indirect damages like missed flight or trains, missed appointments, additional costs, loss of revenue or profits…
How is the test performed?
Detection of COVID-19 by means of PCR is performed using nasopharyngeal or oropharyngeal swabs.
I have a medical prescription. Does the CNS reimburse the COVID-19 PCR test?
The COVID-19 PCR test with a medical prescription is covered by the CNS only if the ordonnance is prescribed for medical purpose.
Information on the interpretation of Ct-values in case of positive test results
A Ct value >34 probably excludes contagiosness under the following conditions:

• no more clinical symptoms are present
• there has been no recent contact with a COVID-19 PCR positive person
• the sampling has been performed correctly
• and/or if the patient was tested PCR positive more than 10 days ago.

Please note that a low viral load may also be present in the early stage of infection before any clinical symptom is apparent! In case of a primary positive test, the patient must follow the classic quarantine regardless of the Ct value.

Ct values should therefore be interpreted with caution and only by the physician who can confront the PCR results with anamnesis, clinical findings, previous PCR results (if available) and other lab test results.

The analytical techniques of RT-PCR gives a numerical result called Ct (cycle threshold), which approximately estimates the viral load (the Ct being theoretically inversely proportional to the viral load).

A Ct value above 37 is considered as negative result.